TELEHANDLER
RIIHAN309F Conduct telescopic materials handler operations
Telehandlers are the site all-rounder — and one of the easiest machines to get wrong. This unit covers operating the machine and its attachments safely, delivered on your telehandler in your actual working environment.
WHAT'S COVERED
- Pre-start inspection and machine familiarisation
- Travelling and positioning on varied ground
- Working with forks, jibs and other attachments
- Placing loads at height and at reach
- Shutdown, parking and securing the machine
Full unit details are published on the National Register —
RIIHAN309F Conduct telescopic materials handler operations (training.gov.au). Delivery is subject to the current
scope of registration of Halo Nation Training Pty Ltd (RTO 32485).
WHO IT'S FOR
Construction, agricultural and industrial operators running telescopic materials handlers with any attachment set.
BEFORE DAY ONE
- A Unique Student Identifier (USI) — free, and we'll help anyone who doesn't have one
- Standard site PPE for the practical
HOW IT RUNS ON YOUR SITE
Scope & quote
Tell us headcount and what plant you have. We confirm your site and equipment meet the unit's assessment conditions and quote a fixed price.
Practise online first
Every booked learner gets digital practice access — 3D equipment and interactive activities in the browser, before the first face-to-face day.
Train on your gear
Theory and hands-on practical at your workplace, on the plant your crew actually uses.
Assess & certify
Theory and practical assessment against the unit's requirements. On competency, the Statement of Attainment is issued by Halo Nation Training Pty Ltd (RTO 32485).
FAQ STRAIGHT ANSWERS
Is a telehandler ticket a high risk work licence?
No. Telehandler operation is covered by a nationally recognised unit, RIIHAN309F Conduct telescopic materials handler operations, rather than a high risk work licence class. Plenty of sites still call it a ticket, and principal contractors commonly require it before you can operate one, but it is a unit and a competency record rather than a SafeWork licence.
What is a telehandler induction course?
It is usually shorthand for the competency evidence a site wants before letting someone operate a telehandler: the RII unit, or a verification of competency on the specific machine. Requirements vary between principal contractors, so it is worth checking exactly what your site asks for before booking.
Can we do this on our own machine?
Yes, and it is better if you do. Telehandlers vary a lot between configurations and attachments, so assessing on the machine your crew actually operates is more useful than assessing on someone else's.
Do you really come to us?
Yes — we deliver at workplaces across NSW and the ACT, provided your site and plant meet the unit's assessment conditions. That's the first thing we confirm when we scope the job.
What does it cost?
Every job is quoted as a fixed, all-inclusive price for your crew — no per-head surprises. Once you count travel time and lost days sending workers off-site, on-site delivery usually wins.
How long does it take?
It depends on crew size and how much experience they bring. We scope the schedule with you and lock it in your quote — including split delivery around your production hours where needed.
Is the 3D practice platform part of the assessment?
No. It's a free practice and familiarisation bonus for booked learners — assessment happens on real plant. Access is per-learner, runs for the course enrolment period, and the content stays High Risk Interactive's intellectual property.
What if someone isn't ready?
Nobody gets pushed through. If a learner needs more time, we arrange further training and reassessment options with the RTO — competency is the standard, not the calendar.
Can we bundle other units into the same visit?
Yes — most clients do. Mixing licence courses, VOCs and refreshers into one mobilisation is usually the cheapest way to run it. Tell us everything you need in the enquiry.
MORE CREWS ALSO BOOK
BOOK TELEHANDLER ON YOUR SITE
Tell us what you need and we'll come back with dates and a fixed quote — usually within one business day.
Prefer to talk? Call 0468 082 950 or email info@highriskinteractive.com.au. Your details are only used to respond to this enquiry — see our Privacy Policy.